Dr. Alaa Garad

Dr. Aala Garad, is the Director of Emirates Center for Organizational Learning, www.ecol.ae, a not-for-profit newly established center dedicated to promote the concepts and practices of Organisational Learning, Action Learning, and Experiential Learning. The center is sponsored by Emirates Identity Authority. In addition to leading Emirates Center for Organizational Learning (ECOL) and Chairing the OLC MENA, Alaa acts as the Superintendent at International Performance Excellence, IPE. 
He holds Bachelor of Commerce, Master Degree in Quality Management and PhD in Organizational Learning and Excellence. Alaa is a Certified EFQM Assessor, licensed IIP Specialist, Chief Examiner and Juror at several national and regional quality and excellence awards such as: 
Dubai Quality Award, (Juror) 
Sheikh Khalifa Excellence Award, 
Abu Dhabi Government Award for Performance Excellence, 
Ras Al Khaimah Government Quality Award (Head of Assessment Panel) 
King Abdul-Aziz Quality Award in Saudi Arabia. (Team Leader)  
Dubai Human Development Award (Advisor and Juror) 
Investors in People International (The first Arab Advisor and Assessor) 
ISO 26000:2010 Social Responsibility (Member in UAE National Committee) 
Ideas Arabia Competition (Judge) 
Alaa is an active member in several professional bodies such as the Academy of Management, the International Society for Performance Improvement, the Society for Organizational Learning, International Foundation for Action Learning (IFAL) and the American Society for Quality. His areas of expertise include Service Level Agreements (SLA), Balanced Scorecard, EFQM Excellence Model, Investors in People Standard, Learning Organizations, Action Learning, Experiential Learning, Benchmarking, Cross-Training, After-Action Review, Mystery Shopping, ISO Standards, and Feedback Systems.